Conscious Planet Enterprise
Solution Ltd.
STATEMENT OF POLICIES and PROCEDURES
SECTION 1 - INTRODUCTION
1.1 - Policies and Compensation Plan Summarized into
Member Agreement
These Policies and Procedures, in their present form and as
amended at the sole discretion of Conscious Planet Enterprise
Solution Ltd. (hereafter “Conscious Planet” or the “Company”),
are incorporated into, and form an integral part of, the Conscious
Planet Member Agreement. Throughout these Policies, when
the term “Agreement” is used, it collectively refers
to the Conscious Planet Member Application and Agreement, these
Policies and Procedures, the Conscious Planet Marketing and Compensation
Plan, and the Conscious Planet Business Entity Registration Form
(if applicable). These documents are incorporated by reference
into the Conscious Planet Member Agreement in their current form
and as amended by Conscious Planet. It is the responsibility
of each Member to read, understand, adhere to, and ensure that
he or she is aware of and operating under the most current version
of these Policies and Procedures. When sponsoring or enrolling
a new Member, it is the responsibility of the enrolling Member
to provide the most current version of these Policies and Procedures
and the Conscious Planet Marketing and Compensation Plan to the
applicant prior to his or her execution of the Member Agreement.
1.2 - Purpose of Policies
Conscious Planet is a direct sales affiliate membership company
that markets products through Independent Members. It is
important to understand that your success and the success of
your fellow Members are dependent upon the integrity of the men
and women who market our products. To clearly define the
relationship that exists between Members and Conscious Planet,
and to explicitly set a standard for acceptable business conduct,
Conscious Planet has established the Agreement.
Conscious Planet Members are required to comply with all of
the Terms and Conditions set forth in the Agreement which Conscious
Planet may amend at its sole discretion from time to time, as
well as all federal, state, provincial, territorial, and local
laws governing their Conscious Planet business and their conduct. Because
you may be unfamiliar with many of these standards of practice,
it is very important that you read and abide by the Agreement. Please
review the information in this manual carefully. It explains
and governs the relationship between you, as an independent contractor
and the Company. If you have any questions regarding any
policy or rule, do not hesitate to seek an answer from anyone
- your Sponsor/Personal Enroller or from Conscious Planet directly.
1.3 - Changes to the Agreement
Because federal, state, provincial, territorial and local laws,
as well as the business environment, periodically change, Conscious
Planet reserves the right to amend the Agreement and its prices
in its sole and absolute discretion. By entering into the
Member Agreement, a Member agrees to abide by all amendments
or modifications that Conscious Planet elects to make. Amendments
shall be effective upon notice to all Members that the Agreement
has been modified. Notification of amendments shall be
published in official Conscious Planet materials. The Company
shall provide or make available to all Members a complete copy
of the amended provisions by one or more of the following methods:
(1) posting on the Company’s official website, (2) electronic
mail (e-mail), (3) fax-on-demand, (4) voice mail system broadcast,
(5) inclusion in Company periodicals, (6) inclusion in product
orders or bonus cheques, or (7) special mailings. The continuation
of a Member’s Conscious Planet business or a Member’s
acceptance of bonuses or commissions constitutes acceptance of
any and all amendments.
1.4 - Delays
Conscious Planet shall not be responsible for delays or failures
in performance of its obligations when performance is made commercially
impracticable due to circumstances beyond its reasonable control. This
includes, without limitation, strikes, labor difficulties, riot,
war, fire, death, acts of God, natural disasters, curtailment
of a party’s source of supply, or government decrees or
orders.
1.5 - Policies and Provisions Severable
If any provision of the Agreement, in its current form or as
may be amended, is found to be invalid, or unenforceable for
any reason, only the invalid portion(s) of the provision shall
be severed and the remaining terms and provisions shall remain
in full force and effect and shall be construed as if such invalid,
or unenforceable provision never comprised a part of the Agreement.
1.6 - Waiver
The Company never gives up its right to insist on compliance
with the Agreement and with the applicable laws governing the
conduct of a business. No failure of Conscious Planet to
exercise any right or power under the Agreement or to insist
upon strict compliance by a Member with any obligation or provision
of the Agreement, and no custom or practice of the parties at
variance with the terms of the Agreement, shall constitute a
waiver of Conscious Planet's right to demand exact compliance
with the Agreement. Waiver by Conscious Planet can be effected
only in writing by an authorized officer of the Company. Conscious
Planet’s waiver of any particular breach by a Member shall
not affect or impair Conscious Planet’s rights with respect
to any subsequent breach, nor shall it affect in any way the
rights or obligations of any other Member. Nor shall any
delay or omission by Conscious Planet to exercise any right arising
from a breach affect or impair Conscious Planet’s rights
as to that or any subsequent breach.
The existence of any claim or cause of action of a Member against
Conscious Planet shall not constitute a defense to Conscious
Planet’s enforcement of any term or provision of the Agreement.
SECTION 2 - BECOMING A DISTRIBUTOR
2.1 - Requirements to Become a Member
To become a Conscious Planet Member, each applicant must:
a) Commit to support the vision, mission and values of Conscious Planet.
b) Be of the age of majority in his or her state or province
of residence;
c) Reside in Canada, the United States, a U.S. Territory, or
any country in which Conscious Planet is officially doing business;
d) Have a valid Social Security, Social Insurance, or Federal Tax ID Number, a signed private contract agreement with Conscious Planet or by default participate as a sovereign in full capacity;
e) Purchase a Conscious Planet Membership (not applicable in
North Dakota);
f) Submit a properly completed Member Application and Agreement
to Conscious Planet (see Section 2.2 below); and
g) Be aware of a Member's Privileges.
The Company reserves the right to reject any applications
for a new Member or applications for renewal.
2.2 - New Member Enrollment
Conscious Planet provides four convenient methods for new Members
to enroll. An applicant may: a) mail the Application and
Agreement and Member payment to Conscious Planet’s corporate
offices, b) enroll online at Conscious Planet’s website
or at the personal Conscious Planet website of his or her Sponsor,
c) submit the Application and Agreement by fax, or d) call the
Conscious Planet home office during regular business hours to
receive a temporary Member Identification Number (“ID#”)
and temporary authorization for a new Member. (See the
front of the Member Application and Agreement for phone numbers
and appropriate business hours.)
If the applicant enrolls by fax, he or she must fax both the
front and back of the Application and Agreement to Conscious
Planet at the fax number listed on the Application and Agreement. For
fax enrollments, payment for the Membership must be made by credit
card.
If the applicant enrolls by telephone, he or she must be able
to provide all necessary Member Agreement information over the
telephone and order a Membership using a valid credit card. The
new Member’s ID# and authorization will be valid for 30
days, pending receipt of the completed and signed original Member
Application and Agreement by Conscious Planet. Once the
original Member Application and Agreement is received at the
Conscious Planet Home Office, the new Member Agreement will be
extended to one full year from the date on which the ID# was
issued. If the new Member Application and Agreement is
not received within the temporary 30-day time period, the temporary
authorization shall expire, the ID# will be canceled, and the
Member Application and Agreement will be automatically terminated.
2.3 - Member Benefits
Once a Member Application and Agreement has been accepted by
Conscious Planet, the benefits of the Marketing and Compensation
Plan and the Member Agreement are available to the new Member. These
benefits include the right to:
a) Purchase Conscious Planet products at the wholesale price,
b) Retail Conscious Planet products and profit from these sales,
c) Participate in the Conscious Planet Marketing and Compensation
Plan (receive bonuses and commissions, if eligible),
d) Enroll/Sponsor other individuals as Preferred Customers
or Members into the Conscious Planet business and thereby, build
a marketing organization and progress through the Conscious Planet
Marketing and Compensation Plan,
e) Receive periodic Conscious Planet literature and other Conscious
Planet communications,
f) Participate in Conscious Planet - sponsored support, service,
training, and recognition functions, upon payment of appropriate
charges, if applicable, and
g) Participate in promotional and incentive contests and programs
sponsored by Conscious Planet for its Members.
2.4 - Renewal of Your Conscious Planet Business
The term of the Member Agreement is one year from the date
of its acceptance by Conscious Planet. Members must renew
their Member Agreement each year by paying an annual renewal
fee of $20 on or before the anniversary date of their Member
Agreement. If the renewal fee is not paid within 30 days
after the expiration of the current term of the Member Agreement,
the Member Agreement will be canceled. Members may elect to utilize
the Automatic Renewal Program (“ARP”). Under
the ARP, the renewal fee may be:
(a) deducted from the Member’s bonus cheques for the
anniversary month of the Member Agreement, or
(b) charged to the Member’s credit card or chequing account.
SECTION 3 - OPERATING YOUR CONSCIOUS PLANET BUSINESS
3.1 - Adherence to the Conscious Planet Marketing
and Compensation Plan
Members must adhere to the terms of the Conscious Planet Marketing
and Compensation Plan as set forth in official Conscious Planet
literature. Members shall not offer the Conscious Planet
opportunity through, or in combination with, any other system,
program, or method of marketing other than that specifically
set forth in official Conscious Planet literature. Members
shall not require or encourage other current or prospective Preferred
Customers or Members to participate in Conscious Planet in any
manner that varies from the program as set forth in official
Conscious Planet literature. Members shall not require
or encourage other current or prospective Preferred Customers
or Members to execute any agreement or contract other than official
Conscious Planet agreements and contracts in order to become
a Conscious Planet Member. Similarly, Members shall not
require or encourage other current or prospective Preferred Customers
or Members to make any purchase from, or payment to, any individual
or other entity to participate in the Conscious Planet Marketing
and Compensation Plan other than those purchases or payments
identified as recommended or required in official Conscious Planet
literature.
3.2 - Advertising
3.2.1 - General
All Members shall safeguard and promote the good reputation
of Conscious Planet and its products. The marketing and
promotion of Conscious Planet, the Conscious Planet opportunity,
the Marketing and Compensation Plan, and Conscious Planet products
shall be consistent with the public interest, and must avoid
all discourteous, deceptive, misleading, unethical or immoral
conduct or practices.
To promote both the products and the tremendous opportunity
Conscious Planet offers, Members must use the sales aids and
support materials produced by Conscious Planet. The rationale
behind this requirement is simple. Conscious Planet has
carefully designed its products, product labels, Marketing and
Compensation Plan, and promotional materials to ensure that each
aspect of Conscious Planet is fair, truthful, substantiated,
and complies with the vast and complex legal requirements of
federal and state provincial laws. If Conscious Planet
Members were allowed to develop their own sales aids and promotional
materials (which includes Internet advertising), notwithstanding
their integrity and good intentions, the likelihood that they
would unintentionally violate any number of statutes or regulations
affecting a Conscious Planet business is almost certain. These
violations, although they may be relatively few in number, would
jeopardize the Conscious Planet opportunity for all Members. Accordingly,
Members must not produce their own literature, advertisements,
sales aids and promotional materials, or Internet web pages.
3.2.2 - Member Websites
If a Member desires to utilize an Internet web page to promote his or her business, he or she may do so through the Company’s replicated website program in conjunction with their own personal website. This program permits Members to advertise on the Internet. These websites seamlessly link directly to the official Conscious Planet website giving the Distributor a professional and Company-approved presence on the Internet. No Member may independently design a website that uses the names, logos, or product descriptions of Conscious Planet or otherwise promotes (directly or indirectly) Conscious Planet products or the Conscious Planet opportunity without permission. Nor may a Member use "blind" ads on the Internet that make product or income claims which are ultimately associated with Conscious Planet products, the Conscious Planet opportunity, or the Conscious Planet Marketing and Compensation Plan. The use of any other Internet website or web page (including without limitation auction sites such as eBay) to in any way promote the sale of Conscious Planet products, the Conscious Planet opportunity, or the Marketing and Compensation Plan is a breach of the Agreement and may result in any of the disciplinary sanctions set forth in Section 8.1.
Alternatively, Members may develop their own web pages, however,
any Member who does so: (a) must use the text of the Company’s
official website; (b) may not supplement the content of his or
her website with text from any source other than the Company;
or (c) may not have or incorporate a shopping cart feature into
the site—the site must link to the Member’s replicated
Conscious Planet website for sales purposes. Members who
develop or publish their own websites must register their site(s)
with the Company and receive written approval from the Company
prior to the site(s) public availability. The failure to
register constitutes a material breach of these policies and
procedures.
3.2.3 - Domain Names and Email Addresses
Members may not use or attempt to register any of Conscious
Planet’s trade names, trademarks, service names, service
marks, product names, the Company’s name, or any derivative
thereof, for any Internet domain name. Nor may Members
incorporate or attempt to incorporate any of the Company’s
trade names, trademarks, service names, service marks, product
names, the Company’s name, or any derivative thereof, into
any electronic mail address.
3.2.4 - Trademarks and Copyrights
Conscious Planet will not allow the use of its trade names,
trademarks, designs, or symbols by any person, including a Conscious
Planet Members, without its prior, written permission. Members
may not produce for sale or distribution any recorded Company
events and speeches without written permission from Conscious
Planet nor may Members reproduce for sale or for personal use
any recording of Company-produced audio or video tape presentations.
The name of Conscious Planet and other names as may be adopted
by Conscious Planet are proprietary trade names, trademarks and
service marks of Conscious Planet. As such, these marks
are of great value to Conscious Planet and are supplied to Members
for their use only in an expressly authorized manner. Use
of Conscious Planet name on any item not produced by the Company
is prohibited except as follows:
- Member's Name
- Independent Conscious Planet Member
All Members may list themselves as an “Independent Conscious
Planet Member” in the white or yellow pages of the telephone
directory under their own name. No Member may place telephone
directory display ads using Conscious Planet's name or logo. Members
may not answer the telephone by saying “Conscious Planet”, “Conscious
Planet Enterprise Solution”, or in any other manner that
would lead the caller to believe that he or she has reached corporate
offices of Conscious Planet.
3.2.5 - Media and Media Inquiries
Members must not attempt to respond to media inquiries regarding
Conscious Planet, its products, or their independent Conscious
Planet business. All inquiries by any type of media must
be immediately referred to Conscious Planet’s Marketing
Department. This policy is designed to assure that accurate
and consistent information is provided to the public as well
as a proper public image.
3.2.6 - Spamming and Unsolicited Faxes
Except as provided in this section, Members may not use or
transmit unsolicited faxes, mass e-mail distribution, unsolicited
e-mail, or “spamming” relative to the operation of
their Conscious Planet businesses. The terms "unsolicited
faxes" and “unsolicited e-mail” mean the transmission
via telephone facsimile or electronic mail, respectively, of
any material or information advertising or promoting Conscious
Planet, its products, its compensation plan or any other aspect
of the company which is transmitted to any person, except that
these terms do not include a fax or e-mail: (a) to any person
with that person's prior express invitation or permission; or
(b) to any person with whom the Member has an established business
or personal relationship. The term "established business
or personal relationship" means a prior or existing relationship
formed by a voluntary two way communication between a Member
and a person, on the basis of: (a) an inquiry, application, purchase
or transaction by the person regarding products offered by such
Member; or (b) a personal or familial relationship, which relationship
has not been previously terminated by either party.
3.3 - Bonus Buying Prohibited
"Bonus buying" is strictly and absolutely prohibited.
Bonus buying includes: (a) the enrollment of individuals or entities
without the knowledge of and/or execution of an Independent Member
Application and Agreement by such individuals or entities; (b)
the fraudulent enrollment of an individual or entity as a Member
or Preferred Customer; (c) the enrollment or attempted enrollment
of non-existent individuals or entities as Members or Preferred
Customers (“phantoms”); or (d) Purchasing Conscious
Planet merchandise on behalf of another Member or Preferred Customer,
or under another Member’s or Preferred Customer’s
I.D. number, to qualify for commissions or bonuses.
3.4 - Business Entities
A corporation, partnership or trust (collectively referred to in this section as a “Business Entity”) may apply to be a Conscious Planet Member by submitting its Certificate of Incorporation, Partnership Agreement or trust documents (these documents are collectively referred to as the “Entity Documents”) to Conscious Planet, along with a properly completed Business Entity Registration Form. If a Member enrolls online, the Entity Documents and Business Entity Registration Form must be submitted to Conscious Planet within 30 days of the online enrollment. (If not received within the 30-day period, the Member Agreement shall qualify to be automatically terminated.) A Conscious Planet business may change its status under the same sponsor from an individual to a partnership, corporation or trust, or from one type of entity to another. There is a $25.00 fee for each change requested, which must be included with the written request and the completed Member Application and Agreement. The Business Entity Registration Form must be signed by all of the shareholders, partners or trustees. Members of the entity are jointly and severally liable for any indebtedness or other obligation to Conscious Planet.
3.5 - Changes to a Conscious Planet Business
3.5.1 - General
Each Member must immediately notify Conscious Planet of all
changes to the information contained on his or her Member Application
and Agreement. Members may modify their existing Member
Agreement (i.e., change Social Security number to Federal I.D.
number, or change the form of ownership from an individual proprietorship
to a business entity owned by the Member) by submitting a written
request, a properly executed Member Application and Agreement,
and appropriate supporting documentation. Changes shall
be processed only once per year. All changes must be submitted
by November 30 to become effective on January 1 of the following
year.
3.5.2 - Addition of Co-Applicants
When adding a co-applicant (either an individual or a business
entity) to an existing Conscious Planet business, the Company
requires both a written request as well as a properly completed
Member Application and Agreement containing the applicant and
co-applicant’s Social Security Numbers and signatures. To
prevent the circumvention of Section 3.26 (regarding transfers
and assignments of Conscious Planet business), the original applicant
must remain as a party to the original Member Application and
Agreement. If the original Member wants to terminate his
or her relationship with the Company, he or she must transfer
or assign his or her business in accordance with Section 3.26. If
this process is not followed, the business shall be canceled
upon the withdrawal of the original Member. All bonus and
commission cheques will be sent to the address of record of the
original Member. Please note that the modifications permitted
within the scope of this paragraph do not include a
change of sponsorship. Changes of sponsorship are addressed
in Section 3.5.3, below. There is a $25.00 fee for each
change requested, which must be included with the written request
and the completed Member Application and Agreement. Conscious
Planet may, at its discretion, require notarized documents before
implementing any changes to a Conscious Planet business. Please
allow thirty (30) days after the receipt of the request by Conscious
Planet for processing.
3.5.3 - Change of Sponsor/Enroller
To protect the integrity of all marketing organizations and
safeguard the hard work of all Members, Conscious Planet strongly
discourages changes in sponsorship. Maintaining the integrity
of sponsorship is critical for the success of every Member and
marketing organization. Accordingly, the transfer of a
Conscious Planet business from one sponsor to another is rarely
permitted.
Requests for change of sponsorship must be submitted in writing
to the Member Services Department, and must include the reason
for the transfer. Transfers will only be considered in
the following two (2) circumstances:
a) In cases involving fraudulent inducement or unethical sponsoring,
a Member may request that he or she be transferred to another
organization with his or her entire marketing organization intact. All
requests for transfer alleging fraudulent enrollment practices
shall be evaluated on a case by case basis.
b) The Member seeking to transfer submits a properly completed and fully executed Sponsorship Transfer Form which includes the written approval of his or her immediate upline Member or all parties whose income will be affected by the transfer. Photocopied or facsimile signatures are not acceptable. All Member signatures must be witnessed. The Member who requests the transfer must submit a fee of $50.00 for administrative charges and data processing. If the transferring Member also wants to move any of the Members in his or her marketing organization, each downline Distributor must also obtain a properly completed Sponsorship Transfer Form and return it to Conscious Planet with the $50.00 change fee (i.e., the transferring Member and each Member in his or her marketing organization multiplied by $50.00 is the cost to move a Conscious Planet business.) Downline Members will not be moved with the transferring Member unless all of the requirements of this paragraph are met. Transferring Members must allow thirty (30) days after the receipt of the Sponsorship Transfer Forms by Conscious Planet for processing and verifying change requests. Conscious Planet will consider waiving the six month waiting period under exceptional circumstances. Such requests for waiver must be submitted to Conscious Planet in writing.
3.5.4 - Cancellation and Re-application
A Member may legitimately change organizations by voluntarily canceling his or her Conscious Planet business and remaining inactive (i.e., no purchases of Conscious Planet products for resale, no sales of Conscious Planet products, no sponsoring) for six (6) full calendar months. Following the six month period of inactivity, the former Member may reapply under a new sponsor.
3.6 - Unauthorized Claims and Actions
3.6.1 - Indemnification
A Member is fully responsible for all of his or her verbal
and written statements made regarding Conscious Planet products
and the Marketing and Compensation Plan which are not expressly
contained in official Conscious Planet materials. Members
agree to indemnify Conscious Planet and Conscious Planet’s
directors, officers, employees, and agents, and hold them harmless
from any and all liability including judgments, civil penalties,
refunds, attorney fees, court costs, or lost business incurred
by Conscious Planet as a result of the Member’s unauthorized
representations or actions. This provision shall survive
the termination of the Member Agreement.
3.6.2 - Product Claims
No claims (which include personal testimonials) as to beneficial
properties of any products offered by Conscious Planet may be
made except those contained in official Conscious Planet literature.
3.6.3 - Income Claims
In their enthusiasm to enroll prospective Members, some Members
are occasionally tempted to make income claims or earnings representations
to demonstrate the inherent power of affiliate or network marketing. This
is counterproductive because new Members may become disappointed
very quickly if their results are not as extensive or as rapid
as the results others have achieved. At Conscious Planet,
we firmly believe that the Conscious Planet income potential
is great enough to be highly attractive, without reporting the
earnings of others.
Moreover, the Federal Trade Commission and several states have
laws or regulations that regulate or even prohibit certain types
of income claims and testimonials made by persons engaged in
network marketing. While Members may believe it beneficial
to provide copies of cheques, or to disclose the earnings of
themselves or others, such approaches have legal consequences
that can negatively impact Conscious Planet as well as the Member
making the claim unless appropriate disclosures required by law
are also made contemporaneously with the income claim or earnings
representation. Because Conscious Planet Members do not
have the data necessary to comply with the legal requirements
for making income claims, a Member, when presenting or discussing
the Conscious Planet opportunity or Marketing and Compensation
Plan to a prospective Member, may not make income projections,
income claims, or disclose his or her Conscious Planet income
(including the showing of checks, copies of checks, bank statements,
or tax records). Hypothetical income examples that are
used to explain the operation of the Marketing and Compensation
Plan, and which are based solely on mathematical projections,
may be made to prospective Members, so long as the Member who
uses such hypothetical examples makes clear to the prospective
Member(s) that such earnings are hypothetical and the Member
provides the prospect with a copy of the most current income
disclosure chart prepared by the Company. Until such time
as Conscious Planet publishes an official income disclosure statement,
Members may not use hypothetical income examples in the promotion
of their Conscious Planet businesses.
3.7 - Commercial Outlets and Sales
3.7.1 - Commercial
Conscious Planet strongly encourages the retailing and selling of its products through person to person contact. In an effort to reinforce this method of marketing and to help provide a standard of fairness for its Member base, Members may not display or sell Conscious Planet products or literature in any retail or service establishment other than in a private capacity and responsibility.
3.7.2 - Commercial Sales
Conscious Planet will permit Members to solicit and make commercial
sales upon prior written approval from the Company. For
the purposes of these Policies and Procedures, the term “commercial
sale” means the sale of:
a) Conscious Planet products that equal or exceed $2,500.00
in a single order, and
b) To a third party who intends to resell the products to an
end consumer.
3.7.3 - Trade Shows, Expositions and Other Sales Forums
Members may display and/or sell Conscious Planet products at
trade shows and professional expositions. Before submitting
a deposit to the event promoter, Members must contact the Member
Services Department in writing for conditional approval, as Conscious
Planet’s policy is to authorize only one Conscious Planet
business per event. Final approval will be granted
to the first Member who submits an official advertisement of
the event, a copy of the contract signed by both the Member and
the event official, and a receipt indicating that a deposit for
the booth has been paid. Approval is given only for the
event specified. Any requests to participate in future
events must again be submitted to the Member Services Department. Conscious
Planet further reserves the right to refuse authorization to
participate at any function which it does not deem a suitable
forum for the promotion of its products or the Conscious Planet
opportunity. Approval will not be given for swap meets,
garage sales, flea markets or farmer’s markets as these
events are not conducive to the professional image Conscious
Planet wishes to portray.
3.8 - Conflicts of Interest
3.8.1 - Nonsolicitation
Conscious Planet Members may participate in other direct selling
or network marketing or multilevel marketing ventures (collectively “network
marketing”), and Members may engage in selling activities
related to non- Conscious Planet products and services if they
desire to do so. However, if a Member elects to participate
in another network marketing opportunity, in order to avoid conflicts
of interest and loyalties, Members are prohibited from Unauthorized
Recruiting, which includes the following:
a) During the term of this agreement, any actual or attempted
recruitment or enrollment of other Members or Preferred Customers
for other network marketing business ventures, either directly
or through a third party. This includes, but is not limited
to, presenting or assisting in the presentation of other network
marketing business ventures to any Conscious Planet Preferred
Customer or Member, or implicitly or explicitly encouraging any
Conscious Planet Preferred Customer or Member to join other business
ventures. Because there is an extreme likelihood that conflicts
will arise if a Member operates two network marketing programs,
it is the Member’s responsibility to first determine whether
a prospect is a Conscious Planet Preferred Customer or Member
before recruiting or enrolling the prospect for another network
business venture.
b) Following the cancellation of this Agreement, and for a
period of six months thereafter, a former Member may not recruit
any non-personally sponsored Conscious Planet Member or Preferred
Customer for another network marketing business. A former
Member may recruit his or her personally-sponsored Members and
Preferred Customers for another network marketing business.
c) Producing or offering any literature, tapes or promotional
material of any nature for another network marketing business
which is used by the Member or any third person to recruit Conscious
Planet Preferred Customers or Members for that business venture;
d) Selling, offering to sell, or promoting any competing non-
Conscious Planet products to Conscious Planet Preferred Customers
or Members. Any product in the same generic category as
a Conscious Planet product is deemed to be competing, regardless
of differences in cost, quality, ingredients or nutrient content.
e) Offering Conscious Planet products, or promoting the Conscious
Planet Marketing and Compensation Plan, in conjunction with any
non- Conscious Planet products, services, business plan, opportunity,
or incentive; or
f) Offering any non- Conscious Planet products, services, business
plan, opportunity, or incentive at any Conscious Planet meeting,
seminar, launch, convention, or other Conscious Planet function,
or immediately following such event.
3.8.2 - Downline Activity (Genealogy) Reports
Downline Activity Reports are available for Member access and
viewing at Conscious Planet’s official website. Distributor
access to their Downline Activity Reports is password protected. All
Downline Activity Reports and the information contained therein
are confidential and constitute proprietary information and business
trade secrets belonging to Conscious Planet. Downline
Activity Reports are provided to Members in strictest confidence
and are made available to Members for the sole purpose of assisting
Members in working with their respective Downline Organizations
in the development of their Conscious Planet business. Members
should use their Downline Activity Reports to assist, motivate,
and train their downline Members. The Member and Conscious Planet
agree that, but for this agreement of confidentiality and nondisclosure,
Conscious Planet would not provide Downline Activity Reports
to the Member. A Member shall not, on his or her own behalf,
or on behalf of any other person, partnership, association, corporation
or other entity:
a) Directly or indirectly disclose any information contained
in any Downline Activity Report to any individual, partnership,
association, corporation, or other entity;
b) Directly or indirectly disclose, to any individual, partnership,
association, corporation, or other entity, the password or other
access code to his or her Downline Activity Report;
c) Use the information contained in any Downline Activity Report
to compete with Conscious Planet or for any purpose other than
promoting or supporting his or her Conscious Planet business;
or
d) Recruit or solicit any Member or Preferred Customer listed
on any Downline Activity Report, or in any manner attempt to
influence or induce any Member or Preferred Customer, to alter
their business relationship with Conscious Planet.
Upon demand by the Company, any current or former Member will
return the original and all copies of Downline Activity Reports
to the Company.
3.9 - Targeting Other Direct Sellers
Conscious Planet does not condone Members specifically or consciously
targeting the sales force of another direct sales company to
sell Conscious Planet products or to become Members for Conscious
Planet, nor does Conscious Planet condone Members solicitation
or enticement of members of the sales force of another direct
sales company to violate the terms of their contract with such
other company. Should Members engage in such activity,
they bear the risk of being sued by the other direct sales company. If
any lawsuit, arbitration or mediation is brought against a Member
alleging that he or she engaged in inappropriate recruiting activity
of its sales force or customers, Conscious Planet will not pay
any of Member’s defense costs or legal fees, nor will Conscious
Planet indemnify the Member for any judgment, award, or settlement.
3.10 - Cross-Sponsoring
Actual or attempted cross sponsoring is strictly prohibited. “Cross
sponsoring” is defined as the enrollment of an individual
who has, or entity that already has a current Customer or Member
Agreement on file with Conscious Planet, or who has had such
an agreement within the preceding six calendar months, within
a different line of sponsorship. The use of a spouse’s
or relative’s name, trade names, DBAs, assumed names, corporations,
partnerships, trusts, federal ID numbers, or fictitious ID numbers
to circumvent this policy is prohibited. Members shall
not demean, discredit or defame other Conscious Planet Members
in an attempt to entice another Member to become part of the
first Member’s marketing organization. This policy
shall not prohibit the transfer of a Conscious Planet business
in accordance with Section 3.26.
If Cross Sponsoring is discovered, we request it is brought
to the Company’s attention immediately. Conscious
Planet may take disciplinary action against the Member that changed
organizations and/or those Members who encouraged or participated
in the Cross Sponsoring. Conscious Planet may also move
all or part of the offending Member’s downline, including
those enrolled after a Member changed organizations in violation
of this policy, to his or her original downline organization
if the Company deems it equitable and feasible to do so. However,
Conscious Planet is under no obligation to move the Cross Sponsored
Member’s downline organization, and the ultimate disposition
of the organization remains within the sole discretion of Conscious
Planet. Members waive all claims
and causes of action against Conscious Planet arising from or
relating to the disposition of the Cross Sponsored Member’s
downline organization.
3.11 - Errors or Questions
If a Member has questions about or believes any errors have
been made regarding commissions, bonuses, Downline Activity Reports,
or charges, the Member must notify Conscious Planet in writing
within 60 days of the date of the purported error or incident
in question. Conscious Planet will not be responsible for
any errors, omissions or problems not reported to the Company
within 60 days.
3.12 - Excess Inventory Purchases Prohibited
Members are not required to carry inventory of products or
sales aids. Members who do so may find making retail sales
and building a marketing organization somewhat easier because
of the decreased response time in fulfilling customer orders
or in meeting a new Member's needs. Each Member must make
his or her own decision with regard to these matters. To
ensure that Members are not encumbered with excess inventory
that they are unable to sell, such inventory may be returned
to Conscious Planet upon the Member’s cancellation pursuant
to the terms of Section 7.2.
Conscious Planet strictly prohibits the purchase of products
in unreasonable amounts primarily for the purpose of qualifying
for commissions, bonuses or advancement in the Marketing and
Compensation Plan. Distributors may not purchase more inventory
than they can reasonably resell or consume in a month nor may
they encourage others to do so. Members are prohibited
from purchasing more than $5,000.00 in products per month unless
they certify to Conscious Planet that they have pending retail
orders in excess of that amount or provide Conscious Planet with
other written reason why such a purchase is necessary.
3.13 - Governmental Approval or Endorsement
Neither federal nor state regulatory agencies or officials
approve or endorse any direct selling, affiliate or network marketing
companies or programs. Therefore, Members shall not represent
or imply that Conscious Planet or its Marketing and Compensation
Plan have been "approved," "endorsed" or
otherwise sanctioned by any government agency.
3.14 - Holding Applications or Orders
Members must not manipulate enrollments of new applicants and
purchases of products. All Member Applications and Agreements,
and product orders must be sent to Conscious Planet within 72
hours from the time they are signed by a Member or placed by
a customer, respectively.
3.15 - Identification
All Members are required to sign a private agreement, provide
their Social Security Number, Social Insurance Number, or a Federal
Employer Identification Number to Conscious Planet on the Member
Application and Agreement. Upon enrollment, the Company
will provide a unique Member Identification Number to the Member
by which he or she will be identified. This number will
be used to place orders, and track commissions and bonuses.
3.16 - Income Taxes
Each Member who operates in the capacity as an employee of
the state under the jurisdiction of Maritime Law is responsible
for paying local, state/provincial, and federal taxes on any
income generated as an Independent Member. If a Conscious
Planet business is tax exempt, the appropriate identification
number must be provided to Conscious Planet. Every year,
Conscious Planet will provide an appropriate tax form for whatever
country they do business in for those who request it and has:
1) had earnings of over $600 in the previous calendar year, or
2) made purchases during the previous calendar year in excess
of $5,000.
3.17 - Independent Contractor Status
Members are independent contractors, and are not purchasers
of a franchise or a business opportunity. The agreement
between Conscious Planet and its Members does not create an employer/employee
relationship, partnership, or joint venture between the Company
and the Member. Members shall not be treated as an employee for
his or her services or for Federal or State tax purposes. All
Members are responsible for paying local, state, and federal
taxes due from all compensation earned as a Member of the Company. The
Member has no authority (expressed or implied), to bind the Company
to any obligation. Each Member shall establish his or her
own goals, hours, and methods of sale, so long as he or she complies
with the terms of the Member Agreement, these Policies and Procedures,
and applicable laws.
3.18 - Insurance
3.18.1 - Business Pursuits Coverage
You may wish to arrange insurance coverage for your business. Your
homeowner’s insurance policy does not cover business-related
injuries, or the theft of or damage to inventory or business
equipment. Contact your insurance agent to make certain
that your business property is protected. This can often
be accomplished with a simple “Business Pursuit” endorsement
attached to your present home owner’s policy.
3.18.2 - Product Liability Coverage
Conscious Planet’s suppliers maintain insurance to protect
the Company and Members against product liability claims. The
supplier’s insurance policy contains a “Vendors Endorsement” which
extends coverage to Independent Members so long as they are marketing
Conscious Planet products in accordance with Company Policies
and applicable laws and regulations. Conscious Planet’s
product liability policy does not extend coverage to
claims or actions that arise as a result of a Member’s
misconduct in marketing the products.
3.19 - International Marketing
Because of critical legal and tax considerations, Conscious
Planet must limit the resale of Conscious Planet products, and
the presentation of the Conscious Planet business to prospective
customers and Members located within Canada, the United States
and U.S. Territories. Moreover, allowing a few Members
to conduct business in markets not yet opened by Conscious Planet
would violate the concept of affording every Member the equal
opportunity to expand internationally.
Accordingly, Members are authorized to sell Conscious Planet products, and enroll Preferred Customers and Members only in the countries in which Conscious Planet is authorized to conduct business, as announced in official Company literature. Members may sell, give, transfer, or distribute Conscious Planet products or sales aids only in the countries Conscious Planet makes available. In addition, no Member may, in any unauthorized country: (a) conduct sales, enrollment or training meetings; (b) enroll or attempt to enroll potential customers or Members; or (c) conduct any other activity for the purpose of selling Conscious Planet products, establishing a marketing organization, or promoting the Conscious Planet opportunity.
3.20 - Adherence to Laws and Ordinances
3.20.1 - Local Ordinances
Many cities and counties have laws regulating certain home-based
businesses. In most cases these ordinances are not applicable
to Members because of the nature of their business. However,
Members must obey those laws that do apply to them. If
a city or county official tells a Member that an ordinance applies
to him or her, the Member shall be polite and cooperative, and
immediately send a copy of the ordinance to the Member Services
Department of Conscious Planet. In most cases there are
exceptions to the ordinance that may apply to Conscious Planet
Members.
3.20.2 - Compliance With Federal, State, Local Laws
Members shall comply with all federal, state, and local laws
and regulations in the conduct of their businesses.
3.21 - Minors
A person who is recognized as a minor in his/her state of residence
may not be a Conscious Planet Member. Members shall not
enroll or recruit minors into the Conscious Planet program.
3.22 - One Conscious Planet Business Per Distributor
A Member may operate or have an ownership interest, legal or
equitable, as a sole proprietorship, partner, shareholder, trustee,
or beneficiary, in only one Conscious Planet business. No
individual may have, operate or receive compensation from more
than one Conscious Planet business.
In order to maintain the integrity of the Conscious Planet Marketing and Compensation Plan, we highly recommend husbands and wives or common-law couples (collectively “spouses”) who wish to become Conscious Planet Members be jointly sponsored as one Conscious Planet business. Spouses, may own or operate another Conscious Planet business, however we encourage a discussion with each situation as it may not be financially or otherwise beneficial to do so.
An exception to the one business per Member rule will be considered
on a case by case basis if two Members marry or in cases of a
Member receiving an interest in another business through inheritance. Requests
for exceptions to policy must be submitted in writing to the
Member Services Department.
3.22.1 - Actions of Household Members or Affiliated
Individuals
If any member of a Member’s immediate household engages
in any activity which, if performed by the Member, would violate
any provision of the Agreement, such activity will be deemed
a violation by the Member and Conscious Planet may take disciplinary
action pursuant to the Statement of Policies against the Member. Similarly,
if any individual associated in any way with a corporation, partnership,
trust or other entity (collectively “affiliated individual”)
violates the Agreement, such action(s) will be deemed a violation
by the entity, and Conscious Planet may take disciplinary action
against the entity.
3.23 - Re-packaging and Re-labeling Prohibited
Members may not re-package, re-label, refill or alter the labels
on any Conscious Planet products, information, materials or programs
in any way. Conscious Planet products must be sold in their
original containers only. Such re-labeling or repackaging
would likely violate federal and state laws, which could result
in severe criminal penalties. You should also be aware
that civil liability can arise when, as a consequence of the
repackaging or re-labeling of products, the persons using the
products suffer any type of injury or their property is damaged.
3.24 - Requests for Records
Any request from a Member for copies of invoices, applications,
downline activity reports, or other records will require a fee
of $1.00 per page per copy. This fee covers the expense
of mailing and time required to research files and make copies
of the records.
3.25 - Roll-up of Marketing Organization
When a vacancy occurs in a Marketing Organization due to the
termination of a Conscious Planet business, each Member in the
first level immediately below the terminated Member on the date
of the cancellation will be moved to the first level (“front
line”) of the terminated Member's sponsor. For example,
if A sponsors B, and B sponsors C1, C2, and C3, if B terminates
her business, C1, C2, and C3 will “roll-up” to A
and become part of A’s first level.
3.26 - Sale, Transfer or Assignment of Conscious Planet
Business
Although a Conscious Planet business is a privately owned,
independently operated business, the sale, transfer or assignment
of a Conscious Planet business is subject to certain limitations. If
a Member wishes to sell his or her Conscious Planet business,
the following criteria must be met:
a) Protection of the existing line of sponsorship must always
be maintained so that the Conscious Planet business continues
to be operated in that line of sponsorship.
b) The buyer or transferee must be (or must become) a qualified
Conscious Planet Member. If the buyer is an active Conscious
Planet Member, he or she must first terminate his or her Conscious
Planet business simultaneously with the purchase, transfer, assignment
or acquisition of any interest in the new Conscious Planet business.
c) Before the sale, transfer or assignment can be finalized
and approved by Conscious Planet, any debt obligations the selling
Member has with Conscious Planet must be satisfied.
d) The selling Member must be in good standing and not in violation
of any of the terms of the Agreement in order to be eligible
to sell, transfer or assign a Conscious Planet business.
Prior to selling a Conscious Planet business, the selling Member
must notify Conscious Planet’s Member services Department
of his or her intent to sell the Conscious Planet business. Upon
complete execution of the purchase and sale agreement, the parties
must submit copies of the same to Conscious Planet’s Compliance
Department for review. Conscious Planet reserves the right
to request additional documentation that may be necessary to
analyze the transaction between the buyer and seller. Conscious
Planet’s Compliance Department will, in its sole and absolute
discretion, approve or deny the sale, transfer or assignment
within 30 days after its receipt of all necessary documents from
the parties.
If the parties fail to obtain Conscious Planet’s approval
for the transaction, the transfer shall be voidable at Conscious
Planet’s option. The purchaser of the existing Conscious
Planet business will assume the obligations and position of the
selling Member. A Member who sells his or her Conscious
Planet business shall not be eligible to re-apply as a Conscious
Planet Member for a period of at least six full calendar months
after the date of the sale. No changes in line of sponsorship
can result from the sale or transfer of a Conscious Planet business.
3.27 - Separation of a Conscious Planet Business
Conscious Planet Members sometimes operate their Conscious
Planet businesses as husband-wife partnerships, regular partnerships,
corporations, or trusts. At such time as a marriage may
end in divorce or a corporation, partnership or trust (the latter
three entities are collectively referred to herein as “entities”)
may dissolve, arrangements must be made to assure that any separation
or division of the business is accomplished so as not to adversely
affect the interests and income of other businesses up or down
the line of sponsorship. If the separating parties fail
to provide for the best interests of other Members and the Company,
Conscious Planet will involuntarily terminate the Member Agreement
and roll-up their entire organization pursuant to Section 3.25.
During the pendency of a divorce or entity dissolution, the
parties must adopt one of the following methods of operation:
a) One of the parties may, with consent of the other(s), operate
the Conscious Planet business pursuant to an assignment in writing
whereby the relinquishing spouse, shareholders, partners or trustees
authorize Conscious Planet to deal directly and solely with the
other spouse or non-relinquishing shareholder, partner or trustee.
b) The parties may continue to operate the Conscious Planet
business jointly on a “business-as-usual” basis,
whereupon all compensation paid by Conscious Planet will be paid
in the joint names of the Members or in the name of the entity
to be divided as the parties may independently agree between
themselves.
c) If the parties cannot mutually agree on how the business
shall be allocated during the pendency of a divorce or dissolution,
the Company shall treat the business according to the status
quo as existed prior to the filing of the divorce or dissolution.
Under no circumstances will the Downline Organization of divorcing
spouses or a dissolving business entity be divided. Similarly,
under no circumstances will Conscious Planet split commission
and bonus checks between divorcing spouses or members of dissolving
entities. Conscious Planet will recognize only one Downline
Organization and will issue only one commission check per F Conscious
Planet business per commission cycle. Commission checks
shall always be issued to the same individual or entity. In
the event that parties to a divorce or dissolution proceeding
are unable to resolve a dispute over the disposition of commissions
and ownership of the business, the Member Agreement shall be
involuntarily canceled.
If a former spouse or a former entity affiliate has completely
relinquished all rights in their original Conscious Planet business,
they are thereafter free to enroll under any sponsor of their
choosing, so long as they meet the waiting period requirements
set forth in Section 3.5.4. In such case, however, the
former spouse or partner shall have no rights to any Members
in their former organization or to any former Retail Customer
or Preferred Customer. They must develop the new business
in the same manner as would any other new Member.
3.28 - Sponsoring
All active Members in good standing have the right to sponsor
and enroll others into Conscious Planet. Each prospective
Preferred Customer and Member has the ultimate right to choose
his or her own Sponsor. If two Members claim to be the
Sponsor of the same new Member or Preferred Customer, the Company
shall regard the first application received by the Company as
controlling.
3.29 - Stacking
“Stacking” is strictly prohibited. The term “stacking” includes:
(a) the failure to transmit to Conscious Planet or the holding
of an Independent Member Application and Agreement in excess
of two business days after its execution; (b) the placement or
manipulation of Independent Member Applications and Agreements
for the purpose of maximizing compensation pursuant to Conscious
Planet’s Marketing and Compensation Plan; (c) providing
financial assistance to new Members for the purpose of maximizing
compensation pursuant to Conscious Planet’s Marketing and
Compensation Plan; (d) violating the one business per household
rule; and/or (e) enrolling fictitious individuals or entities
into the Conscious Planet compensation plan.
3.30 - Succession
Upon the death or incapacitation of a Member, his or her business
may be passed to his or her heirs. Appropriate legal documentation
must be submitted to the Company to ensure the transfer is proper. Accordingly,
a Member should consult an attorney to assist him or her in the
preparation of a will or other testamentary instrument. Whenever
a Conscious Planet business is transferred by a will or other
testamentary process, the beneficiary acquires the right to collect
all bonuses and commissions of the deceased Member’s marketing
organization provided the following qualifications are met. The
successor(s) must:
a) Execute a Member Agreement;
b) Comply with terms and provisions of the Agreement; and
c) Meet all of the qualifications for the deceased Member’s
status.
Bonus and commission checks of a Conscious Planet business
transferred pursuant to this section will be paid in a single
check jointly to the devisees. The devisees must provide
Conscious Planet with an “address of record” to which
all bonus and commission checks will be sent. If the business
is bequeathed to joint devisees, they must form a business entity
and acquire a federal taxpayer Identification number. Conscious
Planet will issue all bonus and commission checks and one 1099
upon request to the business entity.
3.30.1- Transfer Upon Death of a Member
To effect a testamentary transfer of a Conscious Planet business,
the successor must provide the following to Conscious Planet:
(1) an original death certificate, (2) a notarized copy of the
will or other instrument establishing the successor’s right
to the Conscious Planet business, and (3) a completed and executed
Distributor Agreement.
3.30.2 - Transfer Upon Incapacitation
of a Distributor
To effect a transfer of a Conscious Planet business because
of incapacity, the successor must provide the following to Conscious
Planet: (1) a notarized copy of an appointment as trustee; (2)
a notarized copy of the trust document or other documentation
establishing the trustee’s right to administer the Conscious
Planet business; (3) a completed Distributor Agreement
executed by the trustee.
3.30.1 - Telemarketing
The Federal Trade Commission and the Federal Communications
Commission each have laws that restrict telemarketing practices. Both
federal agencies (as well as a number of states) have “do
not call” regulations as part of their telemarketing laws. While
you may not consider yourself a “telemarketer” in
the traditional sense of the word, these regulations broadly
define the term “telemarketer” and “telemarketing” so
that your inadvertent action of calling someone whose telephone
number is listed on the federal “do not call” registry
could cause you to violate the law. Moreover, these regulations
must not be taken lightly, as they carry significant penalties
(up to $11,000.00 per violation).
Therefore, Members must not engage in telemarketing relative
to the operation of their Conscious Planet businesses. The
term “telemarketing” means the placing of one or
more telephone calls to an individual or entity to induce the
purchase of a Conscious Planet product, or to recruit them for
the Conscious Planet opportunity. “Cold calls" made
to prospective customers or Members that promote either Conscious
Planet's products or the Conscious Planet opportunity constitute
telemarketing and are prohibited. However, a telephone
call(s) placed to a prospective customer or Member (a "prospect")
is permissible under the following situations:
- If the Member has an established business relationship
with the prospect. An “established business relationship” is
a relationship between a Member and a prospect based
on the prospect’s purchase, rental, or lease of goods
or services from the Member, or a financial transaction between
the prospect and the Member, within the eighteen (18) months
immediately preceding the date of a telephone call to induce
the prospect's purchase of a product or service.
- The prospect’s personal inquiry or application regarding
a product or service offered by the Member, within the three
(3) months immediately preceding the date of such a call.
- If the Member receives written and signed permission from
the prospect authorizing the Member to call. The authorization
must specify the telephone number(s) which the Member is authorized
to call.
- You may call family members, personal friends, and acquaintances. An “acquaintance” is
someone with whom you have at least a recent first-hand relationship
(i.e., you have recently personally met him or her). Bear
in mind, however, that if you make a habit of “card collecting” with
everyone you meet and subsequently calling them, the FTC may
consider this a form of telemarketing that is not subject to
this exemption. Thus, if you engage in calling “acquaintances,” you
must make such calls on an occasional basis only and not make
this a routine practice.
In addition, Members shall not use automatic telephone dialing
systems relative to the operation of their Conscious Planet businesses.
The term “automatic telephone dialing system” means
equipment which has the capacity to: (a) store or produce telephone
numbers to be called, using a random or sequential number generator,
and (b) to dial such numbers.
3.32 - Use of the Conscious Planet E-Mail System
Conscious Planet maintains an e-mail system for use by Members. This
system is a tool to communicate with your downline and to promote
the sale of Conscious Planet products and the Conscious Planet
opportunity. Under no circumstances shall a Distributor
use the Conscious Planet e-mail system to promote the sale of
any non- Conscious Planet products or services or any non- Conscious
Planet program or opportunity.
SECTION 4 - RESPONSIBILITIES OF MEMBERS
4.1 - Change of Address or Telephone
To ensure timely delivery of products, support materials, and
commission checks, it is critically important that the Conscious
Planet’s files are current. Street addresses are
required for shipping since UPS cannot deliver to a post office
box. Members planning to move should send their new address
and telephone numbers to Conscious Planet’s Corporate Offices
to the attention of the Member Services Department. To
guarantee proper delivery, two weeks advance notice must be provided
to Conscious Planet on all changes. Special
Note: If you are presently on the Auto-Ship
program, you must submit a new Auto-Ship Agreement. If
more than one change of address notice or Auto-Ship Agreement
has been submitted to Conscious Planet, the most recent one will
supersede previous notices or Agreements. Please allow
thirty (30) days after the receipt of the notice or Agreement
by Conscious Planet for processing.
4.2 - Continuing Development Obligations
4.2.1 - Ongoing Training
Any Member who sponsors another Member into Conscious Planet
must perform a bona fide assistance and training function to
ensure that his or her downline is properly operating his or
her Conscious Planet business. Members must have ongoing
contact and communication with the Members in their Downline
Organizations. Examples of such contact and communication
may include, but are not limited to: newsletters, written
correspondence, personal meetings, telephone contact, voice mail,
electronic mail, and the accompaniment of downline Members to
Conscious Planet meetings, training sessions, and other functions. Upline
Members are also responsible to motivate and train new Members
in Conscious Planet product knowledge, effective sales techniques,
the Conscious Planet Marketing and Compensation Plan, and compliance
with Company Policies and Procedures. Communication with
and the training of downline Members must not, however, violate
Section 3.2 (regarding the development of Member-produced sales
aids and promotional materials).
Members must monitor the Members in their Downline Organizations
to ensure that downline Members do not make improper product
or business claims, or engage in any illegal or inappropriate
conduct. Upon request, every Member should be able to provide
documented evidence to Conscious Planet of his or her ongoing
fulfillment of the responsibilities of a Sponsor/Enroller.
4.2.2 - Increased Training Responsibilities
As Members progress through the various levels of leadership,
they will become more experienced in sales techniques, product
knowledge, and understanding of the Conscious Planet program. They
will be called upon to share this knowledge with lesser experienced
Members within their organization.
4.2.3 - Ongoing Sales Responsibilities
Regardless of their level of achievement, Members have an ongoing
obligation to continue to personally promote sales through the
generation of new customers and through servicing their existing
customers.
4.3 - Nondisparagement
Conscious Planet wants to provide its independent Members with
the best products, compensation plan, and service in the industry. Accordingly,
we value your constructive criticisms and comments. All
such comments should be submitted in writing to the Member Services
Department. Remember, to best serve you, we must hear from
you! While Conscious Planet welcomes constructive input,
negative comments and remarks made in the field by Members about
the Company, its products, or compensation plan serve no purpose
other than to sour the enthusiasm of other Conscious Planet Members. For
this reason, and to set the proper example for their downline,
Members must not disparage, demean, or make negative remarks
about Conscious Planet, other Conscious Planet Members, Conscious
Planet’s products, the Marketing and Compensation plan,
or Conscious Planet’s directors, officers, or employees.
4.4 - Providing Documentation to Applicants
Members must provide the most current version of the Policies
and Procedures and the Compensation Plan to individuals whom
they are sponsoring to become Members before the applicant signs
a Member Agreement. Additional copies of Policies and Procedures
can be acquired from Conscious Planet and can be found on the
Conscious Planet website at www.consciousplanet.net.
4.5 - Reporting Policy Violations
Members observing a Policy violation by another Member should
submit a written report of the violation directly to the attention
of the Conscious Planet Compliance Department. Details
of the incidents such as dates, number of occurrences, persons
involved, and any supporting documentation should be included
in the report.
SECTION 5 - SALES REQUIREMENTS
5.1 - Product Sales
The Conscious Planet Marketing and Compensation Plan is based
upon the sale of Conscious Planet products to end consumers. Members
must fulfill personal and Downline Organization retail sales
requirements (as well as meet other responsibilities set forth
in the Agreement) to be eligible for bonuses, commissions and
advancement to higher levels of achievement. The following
sales requirements must be satisfied for Members to be eligible
for commissions:
a) Members must satisfy the Personal Bonus Volume requirements
associated with their rank as specified in the Conscious Planet
Marketing and Compensation Plan.
b) 3 Customer Rule. Members at the Apprenticeship Position
must develop or service at least three customers every year. These
customers can be either personal Retail Customers, Preferred
Customers, or any combination of the two.
d) Members will be accountable to the 3 Customer Rule by an
honor system. Members who are generating purchase volume in a
wholesale business capacity agree by acceptance of this agreement
that in order for their membership to qualify as a business,
some product must be sold at retail.
5.2 - No Price or Territory Restrictions
Members are not required to sell Conscious Planet
products at the suggested retail prices set by Conscious Planet
on the Conscious Planet Price List. Members may sell Conscious
Planet products at any price they choose. There are no
exclusive territories granted to anyone. No franchise fees
are required.
5.3 - Sales Receipts
All Members must provide their Retail Customers with two copies
of an official Conscious Planet sales receipt at the time of
the sale. These receipts set forth the Customer Satisfaction
Guarantee for Conscious Planet products, as well as any consumer
protection rights afforded by federal or state law. Members
must maintain all retail sales receipts for a period of two years
and furnish them to Conscious Planet at the Company’s request. Records
documenting the purchases of Members and Preferred Online Customers
will be maintained by Conscious Planet.
Members must ensure that the following information is contained
on each sales receipt: and a copy of this sales receipt is available
on the Conscious Planet website or from the member services department.
It must include (1) The date of the transaction, (2) the date
(not earlier than the third business day following the date of
the transaction) by which the buyer may give notice of cancellation,
and (3) the name and address of the selling Member.
Remember that Retail Customers must receive two copies of the
sales receipt. In addition, Members must orally inform
the buyer of his or her cancellation rights.
SECTION 6 - BONUSES AND COMMISSIONS
6.1 - Bonus and Commission Qualifications
A Member must be active and in compliance with the Agreement
to qualify for bonuses and commissions. So long as a Member
complies with the terms of the Agreement, Conscious Planet shall
pay commissions to such Distributor in accordance with the Marketing
and Compensation plan. The minimum amount for which
Conscious Planet will issue a check is $50.00. If a Member’s
bonuses and commissions do not equal or exceed $50.00, the Company
will accrue the commissions and bonuses until they total $50.00. A
check will be issued once $50.00 has been accrued.
6.2 - Adjustment to Bonuses and Commissions
6.2.1 - Adjustments for Returned Products
Members receive bonuses and commissions based on the actual
sales of products to end consumers. When a product is returned
to Conscious Planet for a refund or is repurchased by the Company,
the bonuses and commissions attributable to the returned or repurchased
product(s) will be deducted, in the month in which the refund
is given, and continuing every pay period thereafter until the
commission is recovered, from the Members who received bonuses
and commissions on the sales of the refunded products.
6.2.2 - Other Deductions
Conscious Planet will deduct from all bonus and commission
cheques a data processing fee of $.01 per line for downline genealogy
reports sent to Distributors. The maximum fee is $5.00.
Also a cheque processing fee of $3.00 will be deducted from all
commission cheques.
6.3 Unclaimed Commissions and Credits
Members must deposit or cash commission and bonus checks within six
months from their date of issuance. A check
that remains uncashed after six months will be void. After
a check has been voided, Conscious Planet will attempt to notify
a Member who has an uncashed check by sending a monthly written
notice to his or her last known address identifying the amount
of the check and advising that the Member can request that
the check be reissued. There shall be a $15.00 charge
for reissuing a check, and a $10.00 fee for each notice that
is sent to the Member. These charges shall be deducted
from the balance owed to the Member.
Preferred Customers, or Members who have a credit on account
must use their credit within six months from the date on which
the credit was issued. If credits have not been used within
six months, Conscious Planet shall attempt to notify the Member
or Preferred or Online Customer on a monthly basis, by sending
written notice to the last known address, advising the Member
or Preferred or Online Customer of the credit. There shall
be a $10.00 charge for each attempted notification. This
charge shall be deducted from the Member’s or Preferred
or Online Customer’s credit on account.
6.4 Reports
All information provided by Conscious Planet in online or telephonic
downline activity reports, including but not limited to Personal
Bonus Volume (or any part thereof), and downline sponsoring activity
is believed to be accurate and reliable. Nevertheless,
due to various factors including the inherent possibility of
human and mechanical error; the accuracy, completeness, and timeliness
of orders, denial of credit card and electronic check payments,
returned products, credit card and electronic check charge-backs,
the information is not guaranteed by Conscious Planet or any
persons creating or transmitting the information.
ALL PERSONAL BONUS VOLUME INFORMATION IS PROVIDED "AS
IS" WITHOUT WARRANTIES, EXPRESS OR IMPLIED, OR REPRESENTATIONS
OF ANY KIND WHATSOEVER. IN PARTICULAR BUT WITHOUT LIMITATION
THERE SHALL BE NO WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR USE, OR NON‑INFRINGEMENT.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, CONSCIOUS
PLANET AND/OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION
WILL IN NO EVENT BE LIABLE TO ANY DISTRIBUTOR OR ANYONE ELSE
FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL
OR PUNITIVE DAMAGES THAT ARISE OUT OF THE USE OF OR ACCESS TO
PERSONAL BONUS VOLUME INFORMATION (INCLUDING BUT NOT LIMITED
TO LOST PROFITS, BONUSES, OR COMMISSIONS, LOSS OF OPPORTUNITY,
AND DAMAGES THAT MAY RESULT FROM INACCURACY, INCOMPLETENESS,
INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE INFORMATION),
EVEN IF CONSCIOUS PLANET OR OTHER PERSONS CREATING OR TRANSMITTING
THE INFORMATION SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, CONSCIOUS
PLANET OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION
SHALL HAVE NO RESPONSIBILITY OR LIABILITY TO YOU OR ANYONE ELSE
UNDER ANY TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY, PRODUCTS
LIABILITY OR OTHER THEORY WITH RESPECT TO ANY SUBJECT MATTER
OF THIS AGREEMENT OR TERMS AND CONDITIONS RELATED THERETO.
Access to and use of Conscious Planet online and telephone
reporting services and your reliance upon such information is
at your own risk. All such information is provided to you "as
is". If you are dissatisfied with the accuracy or
quality of the information, your sole and exclusive remedy is
to discontinue use of and access to Conscious Planet online and
telephone reporting services and your reliance upon the information.
SECTION 7 - PRODUCT GUARANTEES,
RETURNS AND INVENTORY REPURCHASE
7.1 - Product Guarantee
Conscious Planet offers a 100% 30-day money-back satisfaction
guarantee (less shipping charges) to all Preferred Customers,
Online Customers, Retail Customers, and Members on their first purchase
of a particular Conscious Planet product. Subsequent purchases
may not be returned under this guarantee.
7.1.1 - Returns by Retail Customers
Conscious Planet offers, through its Members, a 100% 30-day
money-back guarantee to all Retail Customers--on the first purchase
of a Conscious Planet product only. Every Member is bound
to honor the Retail Customer guarantee. If, for any reason,
a Retail Customer is dissatisfied with any Conscious Planet product,
the Retail Customer may return the unused portion of the product
to the Member from whom it was purchased, within 30 days, for
a replacement, exchange or a full refund of the purchase price
(less shipping costs).
7.1.2 - Returns by Online and Preferred Customers
Conscious Planet offers Online and Preferred Customers an unconditional
30-day money-back guarantee. If, for any reason, an Online
Customer or Preferred Customer is dissatisfied with any Conscious
Planet product, he or she may return his or her initial purchase
of that product to the Company within 30-days, for a replacement,
exchange or a full refund of the purchase price (less shipping).
7.1.3 - Returns by Members (Products Purchased for
Personal Consumption)
If a Member is unsatisfied with any Conscious Planet product
purchased for personal use, the Company offers a 100% 30-day
money-back guarantee (less shipping) on his or her first purchase
of a Conscious Planet product. This guarantee is limited
to the Member’s initial purchase of a Conscious Planet
product only. If a Member wishes to return subsequent purchases,
the return will be deemed an inventory repurchase and the Company
shall repurchase the inventory pursuant to the terms of Section
7.2, and the Member’s Agreement shall be canceled. A Member
may return any products that are unusable damaged by shipping,
defective from manufacturing or spoiled.
7.1.4 - Returns by Members (Products Returned by Personal
Retail Customers)
If a personal Retail Customer returns his or her initial purchase
of a product to the Member from whom it was purchased, the Member
may return it to the Company for an exchange or refund (less
shipping). All products returned by personal Retail Customers
must be returned to the Company within 10 days from the date
on which it was returned to the Member along with the sales receipt
which the Member gave to the Retail Customer.
7.2 - Return of Inventory and Sales Aids by Members
Upon cancellation of a Member’s Agreement, the Member
may return inventory and sales aids for a refund if he or she
is unable to sell or use the merchandise. A Member may
only return products and sales aids purchased by him or her that
are in resalable condition or any products that are unusable
damaged by shipping, defective from manufacturing or spoiled.
Upon receipt of the products and sales aids, the Member will
be reimbursed 90% of the net cost of the original purchase price(s),
less shipping charges. If the purchases were made through
a credit card, the refund will be credited back to the same account. The
Company shall deduct from the reimbursement paid to the Member
any commissions, bonuses, rebates or other incentives received
by the Member which were associated with the merchandise that
is returned.
7.2.1 - Montana Residents
A Montana resident may cancel his or her Member Agreement within
15 days from the date of enrollment, and may return his or her
membership for a full refund within such time period.
7.3 - Procedures for All Returns
The following procedures apply to all returns for refund, repurchase,
or exchange:
a) All merchandise must be returned by the Member or customer
who purchased it directly from Conscious Planet.
b) All products to be returned must have a Return Authorization
Number which is obtained by calling the Member Services Department. This
Return Authorization Number must be written on each carton returned.
c) The return is accompanied by:
i. a completed and signed Consumer Return Form
ii. a copy of the original dated retail sales receipt, and
iii. the unused portion of the product in its original container.
d) Proper shipping carton(s) and packing materials are to be
used in packaging the product(s) being returned for replacement,
and the best and most economical means of shipping is suggested. All
returns must be shipped to Conscious Planet shipping pre-paid. Conscious
Planet does not accept shipping-collect packages. The risk
of loss in shipping for returned product shall be on the Member. If
returned product is not received by the Company’s Distribution
Center, it is the responsibility of the Member to trace the shipment.
e) If a Member is returning merchandise to Conscious Planet
that was returned to him or her by a personal Retail Customer,
the product must be received by Conscious Planet within ten (10)
days from the date on which the Retail Customer returned the
merchandise to the Member, and must be accompanied by the sales
receipt the Member gave to the Retail Customer at the time of
the sale.
No refund or replacement of product will be made if the conditions
of these rules are not met.
SECTION 8 - DISPUTE RESOLUTION AND DISCIPLINARY PROCEEDINGS
8.1 - Disciplinary Sanctions
Violation of the Agreement, these Policies and Procedures,
or any illegal, fraudulent, deceptive or unethical business conduct
by a Member may result, at Conscious Planet's discretion, in
one or more of the following corrective measures:
a) Issuance of a written warning or admonition,
b) Requiring the Member to take immediate corrective measures,
c) Imposition of a fine, which may be withheld from bonus and
commission cheques,
d) Loss of rights to one or more bonus and commission cheques,
e) Conscious Planet may withhold from a Member all or part
of the Member’s bonuses and commissions during the period
that Conscious Planet is investigating any conduct allegedly
violative of the Agreement. If a Member’s business
is canceled for disciplinary reasons, the Member will not be
entitled to recover any commissions withheld during the investigation
period,
f) Suspension of the individual’s Member Agreement for
one or more pay periods,
g) Involuntary termination of the offender’s Member Agreement,
h) Any other measure expressly allowed within any provision
of the Agreement or which Conscious Planet deems practicable
to implement and appropriate to equitably resolve injuries caused
partially or exclusively by the Member’s policy violation
or contractual breach,
i) In situations deemed appropriate by Conscious Planet, the
Company may institute legal proceedings for monetary and/or equitable
relief.
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